We are operational and shipping from both fulfillment centers however we are asking you please allow 3-12 days for your orders to be processed, shipped and received due to COVID-19. Please check your email, and your junk mail for shipment notifications and tracking information. Please be advised our carriers of choice USPS and FEDEX are both reporting delays in shipping due to the current closures and restrictions due to COVID-19. Please click here for USPS service disruption updates and click here for FEDEX service disruption updates. We thank you for your patience during this unprecedented time and look forward to returning to our normal processing times as soon as possible.